India's Emerging Peer-to-Peer Lending Company

Privacy Policy

  • This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.
  • This website; online peer to peer digital marketplace/lending platform (herein after referred to as Website/PaisaDukan ) is owned and operated by Bigwin Infotech Private Limited ( We or we or PaisaDukan . We, take privacy protection very seriously. We value the trust you place in us. Please read this document carefully regarding our privacy policy.
  • This privacy policy (herein after referred to as Private Policy describes how we may use and disclose personally identifiable information that we may collect about you, through the Website (herein after referred to as Personal Information . We insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices. Our privacy policy is subject to change from time to time without notice. To make sure you are aware of the changes, please review this policy periodically. Also this privacy statement does not apply to our business partners, affiliates or other third parties. Please review the privacy statements of the other parties with whom you may interact.
  • By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.
  • By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
  • When you use or register with the website, we may ask for certain Personal Information. The categories of Personal Information we may request, include but not limited to, are your name, your job title, your company's name and industry sector, your company's location (country, state and zip code) and your contact information (email and phone number). Depending on the nature of your inquiry or activities on the website, we may also obtain information about your interests and likings of styles themes, mood boards, budget etc. and professional interests through white papers or newsletters you request, as well as professional interests that you specifically describe to us.
  • Providing Personal Information is necessary for performance of the services and functionalities offered by the website. If you decline to provide the requisite Personal Information, we may not be able to process your Inquiry or other requests.

2.1. The Site may also utilize cookies to track your online activities, including your registration, submissions, and information requests, in accordance with applicable law. Cookies are files placed on your computer by a website server. Cookies on this website do not collect Personal Information, but we do track your online activities and may link that information with Personal Information you have provided us through online registration. Your web browser may be set to accept cookies automatically, but can be changed to decline them. We offer certain features that are only available through the use of a cookie . Most cookies are session cookies, meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.


3.1 We use Personal Information and other data collected through the website to register you with the website and to otherwise provide you with requested information or services. We may also from time to time use your Personal Information to send you automated email messages or marketing materials regarding our services. These email messages may contain web beacons and other features that help us make sure that you received and were able to open the message. You may opt out of receiving such marketing email messages at any time by clicking on the un-subscribe link in the email.


4.1 As described in the Terms of Use, PaisaDukan may disclose Personal Information to third parties. The disclosure to third parties would occur in the following circumstances:

4.1.1 We may disclose Personal Information to our affiliates in your local jurisdiction or other locations as necessary or appropriate to provide the product or service you requested, to contact you in connection with product or service offerings, or for other legitimate business purposes. The names and addresses of our affiliates are published along with our design, products and services on online peer to peer digital marketplace/lending platform portal.

4.1.2 We may disclose information to companies and individuals we employ to perform business functions and services on our behalf. Such functions may include hosting our Web servers, analyzing data, providing legal, accounting and marketing services, and providing other support services. All such parties will be under obligation to maintain the security and confidentiality of the Personal Information, and to process the data in accordance with our instructions.

4.1.3 We may disclose Personal Information to the extent necessary or appropriate to government agencies, advisors, and other third parties in order to comply with applicable laws, or if such action is necessary to protect the rights or property of PaisaDukan or its affiliated companies.


5.1 We maintain adequate technical and organizational security measures to protect Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction.


6.1 PaisaDukan will provide access to, update and amend, and/or delete the Personal Information in accordance with applicable laws. You can request access to, and have the opportunity to update and amend your Personal Information, and, you can exercise the other rights acknowledged by applicable data protection legislation, including, for example, objection to and blocking of the processing of your Personal Information, by contacting us at

  • This email address is being protected from spambots. You need JavaScript enabled to view it.
  • This email address is being protected from spambots. You need JavaScript enabled to view it.
. For security reasons, PaisaDukan reserves the right to take steps to authenticate the identity of the requesting party before providing access to Personal Information in accordance with this section of the Privacy Policy.


7.1 By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy.

7.2 If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


8.1 No Sensitive Personal Data or Information is automatically collected by PaisaDukan from any visitors of the Websites who are merely perusing or browsing the Website ("Visitor").

8.2 Nevertheless, certain provisions of this Privacy Policy are applicable to Visitors, and Visitors are also required to read and understand the privacy statements set out herein, failing which they are required to leave the Website immediately.

8.3 A User will not merely be a Visitor if ;the User has willingly submitted any personal data or information (including phone numbers, email ids, responses to surveys, etc.) to PaisaDukan through any means, including email, post, telephone calls, telephonic messaging or through the registration process on the Website. All such visitors shall be deemed to be, and will be treated as, End Users for the purposes of this Privacy Policy, and in which case, all the statements in this privacy policy shall strictly apply to the User.


9.1 In accordance with Information Technology Act 2000, RBI Guidelines and rules made there under, the name and contact details of the Grievance Officer are provided below:

Name: Neeta R Ranjan

E-mail Id: This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone No.: +91-22-49298989

Address: 112/113, Udyog Bhavan, Sonawala Road, Goregaon(East), Mumbai- 400063

9.2 In accordance with Information Technology Act 2000, RBI Guidelines and rules made there under above mentioned grievance officer shall redress the complaint/dispute/grievances within one month from the date of the receipt of the said complaint


10.1 PaisaDukan may sell, transfer or otherwise share some or all of its assets, including Your Information in connection with a merger, acquisition, reorganization or sale of assets or business or in the event of bankruptcy. Should such a sale or transfer occur, such PaisaDukan entity will reasonably ensure that the Information you have provided and which we have collected is stored and used by the transferee in a manner that is consistent with this Privacy Policy. Any third party to which any of PaisaDukan entity transfers or sells as aforesaid will have the right to continue to use the Information that you provide to us or collected by us immediately prior to such transfer or sale.


11.1 PaisaDukan has used all reasonable efforts to prevent unauthorised access to personal information, maintain data accuracy and ensure appropriate use of any personal information.

11.2 However, you acknowledge that the internet is inherently insecure, and PaisaDukan cannot prevent and is not responsible for, interception or "hacking" of information transmitted through this Site by unauthorised third parties.


12.1 You hereby acknowledge indemnifying and holding harmless PaisaDukan and each of its entities’, officers, directors, contracts or agents and any third party relying on the Information provided by you in the event you are in breach of this Policy.

12.2 You hereby further acknowledge indemnifying and holding harmless PaisaDukan and each of its entities’, officers, directors, contracts or agents or any third party in connection with PaisaDukan for any breach of security or for any actions of any third party not in relation with PaisaDukan, that receive User’s personal data or events that are beyond the reasonable control of PaisaDukan, including acts of the Government, Computer hacking, Phishing, unauthorized access to Computer data and storage device, computer crashes, breach of security and encryption, etc.


13.1 If at any time during the currency of this Privacy Policy, any provision, condition, term, stipulation, covenant or undertaking of this instrument is or becomes illegal, void, invalid, prohibited or unenforceable in any respect, the same shall be ineffective to the extent of such illegality, voidness, invalidity, prohibition or enforceability without invalidating in any manner whatsoever the remaining provisions hereof or thereof. ;

  • You hereby acknowledge and agree that this Privacy Policy:
  • Is clear and easily accessible and provide statements of PaisaDukan policies and practices with respective to the Information;
  • Provides for the various types of personal or sensitive personal data of information to be collected;
  • Provides for the purposes of collection and usage of the Information;
  • Provides for disclosure of Information; and
  • Provides for reasonable security practices and procedures.
15.1 If you have any further questions or concern relating to this Privacy Policy, please contact us at:
Address: 2/113, Udyog Bhavan, Sonawala Road, Goregaon(East), Mumbai- 400063
Phone No.: +91-22-49298989
E-mail Id: This email address is being protected from spambots. You need JavaScript enabled to view it.


PaisaDukan is a solely owned marketplace of BigWin Infotech which is duly recognized by the Department of Industrial Policy and Promotion(DIPP), Government of India. PaisaDukan is into the business of Peer to Peer (P2P) lending. PaisaDukan is an online platform which connects borrowers and lenders for loans. Although PaisaDukan verifies credentials of registered users on the site, it does not guarantee any loan offers by lenders nor does it guarantee any repayments by borrowers. Users make offers/loan requests at their own discretion with the understanding of the risks involved in such transactions including loss of entire capital and/or no guarantee of recovery. Please read our Legal agreements to understand more.


The RBI does not accept any responsibility or guarantee about the present position as to the financial soundness of the company or for the correctness of any statements or representations made or opinions expressed by the company and for repayment of deposits / discharge of liabilities by the company.

Copyright © 2022 BigWin Infotech Private Limited. All rights reserved.
fbLink InstaLink linkedinLink
Interest Rate (%)
Loan Duration (months)
Calculate EMI here