India's Emerging Peer-to-Peer Lending Company
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Customer Service Executive

Experience: 6 months – 1 year (Call centre experience) | Job Location: Goregaon East, Mumbai
Job Profile:

Profile:  Customer Service Executive

Required Work Experience: 6 months – 1 year (Call centre experience)

Education: Graduate

Location: Goregoan(E)-Mumbai

CTC: 1.8 LPA - 2.4 LPA

Job Description:

  • Answer calls professionally to provide information about financial services, process registration requests and obtain details of suggestions/complaints

  • Addressing online enquiries over the website through chat window

  • Keeping record of customer interactions and transactions, recording details of enquiries, complaints and comments as well as actions taken

  • Process forms and applications with initial documentation

  • Follow up to ensure that appropriate actions were taken on customers’ requests

  • Refer unresolved customer grievances or special requests to designated departments for further investigation


  • Good communication skills (Verbal & Written)

  • Good command over English & Hindi Language

  • Should be computer proficient

Please fill details and apply

Link to attach the file from computer as well as web in following formats, PDF, WORD DOC and JPG


PaisaDukan is a solely owned marketplace of BigWin Infotech which is duly recognized by the Department of Industrial Policy and Promotion(DIPP), Government of India. PaisaDukan is into the business of Peer to Peer (P2P) lending. PaisaDukan is an online platform which connects borrowers and lenders for loans. Although PaisaDukan verifies credentials of registered users on the site, it does not guarantee any loan offers by lenders nor does it guarantee any repayments by borrowers. Users make offers/loan requests at their own discretion with the understanding of the risks involved in such transactions including loss of entire capital and/or no guarantee of recovery. Please read our Legal agreements to understand more.


The RBI does not accept any responsibility or guarantee about the present position as to the financial soundness of the company or for the correctness of any statements or representations made or opinions expressed by the company and for repayment of deposits / discharge of liabilities by the company.

Copyright © 2022 BigWin Infotech Private Limited. All rights reserved.
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